Timber product knowledge and studies
CATG offers wide range of product knowledge and studies workshops
The workshops can be offered over two-hours, half-day, one-day, two-day or combined into five-day workshops.
The workshops can be taken individually or combined to provide a certificated and progressional learning programme.
Our workshops are for all sales staff regardless of their age and length of service. This level is used by existing customers for:
Graduates
Experienced sales staff
New recruits
Apprentices
Buyers
The workshops are very practical and sales focused.
All content can be tailored to your exact needs and products.
Each workshop ends with a test and after each workshop, branch managers and training managers will receive feedback on their delegates’ performance.
The potential two-hour, half-day and one-day workshops we offer include:
Timber
Carcassing timber
Joinery timber
Panel products
Hardwoods
Joinery products
Engineered timber products
Trussed rafters and engineered joists
Timber frame buildings
Claddings
Flooring products
Decking products
Fencing products
Joinery products
Stairs
Ironmongery products
Builders’ metalwork
Visual strength grading of softwoods, hardwoods, scaffold boards and tile battens
Handling customer problems with timber
Heavyside building products
Bricks and blocks
Aggregates
Cements and additives
Drainage products
Plasters and plasterboard
Roofing products
Builders’ metalwork
Block paving
Insulation products
Block and beam floors
Ligthside products
Plumbing products
Waste pipe and fittings
Soil pipe and fittings
Rainwater goods
Drainage products
Heating systems and products
Bathrooms
Kitchens
Locks, latches and hinges
Decorating products
Electrical products
Sealants and adhesives
Tile and accessories
Fixings, nails and screws
Laminate and engineered flooring
Laminates
Each workshop covers:
Your range
What and how your customers use the products
Meeting customer expectations and needs
The grades, types, finishes, treatments, sizes, profiles you offer
Offering alternative products
Estimating products
Potential add-on-sales
End test on the products
